Terms and Conditions

Learn German With Deutsch Lehrer

Welcome to deutsch Lehrer, the online German language Institute. Here you can learn German from the comfort of your own home with our live online courses and e-books.
Features section:

Live Online Courses

Our live online courses provide a comprehensive education in the German language and are taught by experienced educators. Each course lasts 45 days and provides 35  working days of instruction.

E-books

Our e-books provide a detailed introduction to the German language in an easy to read PDF format. They are perfect for anyone looking to gain a better understanding of the language, or as supplementary material for our live courses.

Online Language Courses

(1) If you have booked an online language course, Deutsch Lehrer will provide you with live online lessons with language teachers, either as private or group classes, according to your booking. Details of your online language courses are available at any time.

(2) To use online language courses, it is necessary for you to use third-party video conferencing software. This is specified in the technical equipment requirements, as amended from time to time, on our Website. You are solely responsible for procuring the respective video conferencing software, including any required rights of use, at your own expense. 

(3) Deutsch Lehrer and the language teachers reserve the right to exclude you from a lesson at any time for a good cause. In this case, the Fee for the lesson in question will be used up and will not be refunded.

(4) You can cancel an online language course at any time without giving reasons.

 (5) If you cancel at most two Days after the scheduled start of the online language course, you will retain your Fee . If you cancel later than 2 Days after starting a language course or if you do not participate in the online language course in part or in full,  the respective Fee will be used up and cannot be refunded. 

(6) Deutsch Lehrer can  reschedule or cancel an online language course at any time before the scheduled start time without giving reasons, especially in case of illness of the language teacher. In this case, you will retain the respective Fee. 

Refund

(1) If you join more than 10 minutes late for a class, the language teacher is entitled to close the course and not conduct it anymore or deny access. In this case, the respective fee will be used up and will not be refunded.

(2) We understand that sometimes there may be concerns or issues that arise during the initial stages of a course. Therefore, we offer the opportunity for you to evaluate the class during the first two days. If, within this timeframe, you find that the trainer lacks sufficient knowledge or if you have a negative opinion about the classes, we are happy to consider issuing a refund.

However, it is crucial that you inform us of these reasons within the first two days of the class. This allows us to assess your situation promptly and work towards finding a suitable resolution.

Please note that beyond this initial period, our standard refund policy will apply and refunds may not be issued unless exceptional circumstances arise.

If you have any questions or concerns regarding our refund policy or any other matter related to your class, please don’t hesitate to reach out to us. We are here to assist you in any way we can.